frequently asked questions 

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what would you like to know?

Is ESP Pottery safe?
Absolutely.  Our high-fired stoneware and glazes on food service vessels are safe for food, microwave and dishwasher, unless the specific product description indicates otherwise.  For example, bug antennae may fray over time in the dishwasher.  Decorative vessels listed with crackle glazes or glow glazes such as votive hole-bowls should not be used for food.  Smoke fired vessels are also decorative and should not be used for food.  

How does your free shipping work?
ESP Pottery offers free ground shipping in the continental US.

Do I have to pay sales tax?
Outside of Connecticut, you're off the hook.  For Connecticut residents, unfortunately we need to charge tax.

And the 30 day guarantee?
No questions asked, within thirty days of delivery ship back your purchase for a full refund on the sales price.

Can I get my pottery gift-wrapped?
We're not offering gift-wrapping quite yet.  It's in the plans, but not today.  We've noticed that most buyers like to check out and feel their pot for a bit before giving it up.

What does "ESP" stand for?
ESP is for "Ellington Sand Pit."  At one time long ago our property was some kind of town sand pit.  We have delusions of looking this up in town hall, but haven't gotten around to it.  Basically some old local guy told us this, and it's quite clear from the dug-contours which now make for a very beautiful landscape complete with small pond.  After the sand was dug out, the property was used for a short time to, uh, dump things... but we've chosen to throw the old bottles and shoe-soles that come up in Spring away and not call our pottery, "Ellington Town Dump."  

Do you have a local store I can visit?
We don't maintain a storefront, however in addition to online shopping, we have a few great options for local shopping.  First we hold about four major sales a year out of our studio.  These will often feature price reductions.  If you are not on our mailing list and would like to get an email and/or postcard announcing these sales as they approach, please send us your information in an email to: info@esppottery.com.  

If you're interested in shopping at other times, I am available most any (late) morning to show you pots.  I'll most likely have a pot of tea or espresso to share as well.  Again, just pop me an email or Facebook note and we can pick a time.  

In addition, we also have pots available at local galleries:  
Artsake Gallery

Who makes the pots?
That would be me, Teri Herel.   I make them.  All.  By hand.  I like clay.  There, that's my Artist's Statement.  ;)

Do you do special order and commission work?
In general we are not set up to take special orders - I am usually working three months in advance of when you'll actually see the ware.  BUT... we *always* want to hear about what you're interested in.  This is very valuable in choosing the directions we move in and the next season's inventory.  

Can I find out more about what your product descriptions mean, such as, "high-fired" and "stoneware"?  
I've compiled a simple ESP Glossary of terms for you.  Let me know if there's more you'd like to know.    

Do the unglazed pots or glazes with matte texture need special care?
They do not.  With the exception of the smoke-fired pots, all our stoneware vessels are fired to vitrification, that is, until they are water tight.  This means they will not absorb liquid and can be used like any other stoneware dishes.  The texture of our clay and glazes is aesthetic and does not effect functionality.  

What is special about hand made pottery?  
Well, of course it's gorgeous!  But beside that, it's also unique - Even if a potter tries to make every item identical, there will be variations in shape and glaze that make your pot one of a kind.  If you're not into the whole artsy-vibe-someone-lovingly-made-your-pot-with-their-hands thing, an interesting fact is that hand thrown pottery is better quality than commercial stoneware by nature of how it is made.  When a potter throws, the clay structure becomes much tighter than slip-poured stoneware (the big store dishes you know and love).  This makes your item stronger as well as increasing heat and cold retention.  That is, your coffee stays hotter longer...  And your iced tea colder.  

Where can I learn to make pots?
The University of Connecticut Community School of the Arts has a fabulous and affordable clay program, and of course a fabulous Wheel 1 teacher!

What's up with the chihuahua?
The chihuahua is cute.  You'll see her (and hear her) when you come to look at pots.  Her name is Candy and she is not for sale.   Try a stoneware turtle instead.  It barks less.  

I have another question
Stop by our contact page and pop us an email.